Refund policy

Something not quite right? You can return new, unworn items with tags attached within 30 days of delivery.

How to start a return
Sign in to your account to start a return and print a label. If you use our prepaid label, its cost comes out of your refund. You can also send it back on your own, at your own cost.

Exchanges
The quickest way to get a different size or color is to return the item and place a new order, so the one you want doesn’t sell out while your return is on its way.

Refunds
Once your return reaches us, we’ll check it within 7 to 14 business days and email you when your refund is issued. It can take another 5 to 10 business days to show up with your bank. If an item doesn’t pass our check, we’ll let you know and send it back to you.

Final sale
Last Call Sale items and gift cards can’t be returned.

Questions?
Reach us anytime through our Contact page.